duniabet Privacy Policy

This page describes what we collect when you use duniabet and how we keep that data protected. When you open an account, place a football bet on Liga 1 or Champions League, deposit via DANA or e-wallet, or play live-dealer games on our platform, we record information about that activity. We are responsible for keeping that data secure and using it only for the purposes set out here.

Our privacy commitments are built on two principles: first, we collect only what we need to operate the duniabet platform and comply with Indonesian financial regulations; second, we do not sell or share your personal information with unrelated third parties. This policy explains what we do, who has access to your data, and what rights you have.

duniabet is available only in jurisdictions where online gaming and sportsbook services are permitted by local law. Account holders are responsible for confirming they are located in a supported region.

What we collect and how we use it

When you sign up for duniabet, we ask for your full legal name, date of birth, email address, and phone number. These are required for account verification and for us to contact you about your account status or withdrawals. We also collect your residential address and a government-issued ID number as part of our Know Your Customer (KYC) checks; this is a legal requirement before you can deposit or withdraw funds.

As you use duniabet, we record your login history, device information (operating system, browser type, IP address), and transaction details—every deposit via DANA, e-wallet, or mobile banking virtual account, every bet placed, and every withdrawal request. We use this data to detect fraud, prevent money laundering, and enforce the security rules that protect your account. We also analyse session patterns to identify potential account compromise; if we notice unusual activity, we may temporarily lock your account or ask you to verify your identity again.

duniabet does not use your data for marketing without your explicit consent. We will not email you promotional offers about new slot games or football markets unless you have opted in to receive them. If you receive marketing from duniabet and did not consent, you can withdraw that consent at any time by contacting our support team.

Third-party processors and data sharing

Our payment processors (the companies that handle local payment, online payment, e-wallet, and bank transfers) receive your transaction data in order to complete deposits and withdrawals. These processors are bound by confidentiality agreements and are not permitted to use your information for any other purpose. We also work with identity verification providers who check your ID and address as part of KYC; these providers delete your documents after verification is complete, unless we are required to retain them for regulatory reasons.

In rare cases, we may be required to share your data with Indonesian financial authorities or law enforcement if we receive a valid legal order. We do not share your information with unrelated businesses, data brokers, or advertising networks.

Cookies and device data

duniabet uses cookies to remember your login status, store your language preference, and detect suspicious login attempts from new devices. Most of these cookies expire after your session ends. If you choose to stay logged in, we set a longer-lasting cookie that expires after 30 days of inactivity. You can clear these cookies in your browser settings at any time, but doing so will log you out and may make some features of duniabet slower to load.

Your rights and our contact information

Under Indonesian data protection principles, you have the right to request a copy of the personal information we hold about you, to ask us to correct inaccurate data, and to request deletion of your account and associated records. To exercise these rights, contact duniabet support at the email address provided below. We will respond to requests within 14 business days.

If you believe your duniabet account has been compromised, or if your personal information has been used without your permission, contact our support team immediately. We will investigate the incident and take steps to secure your account, including forcing a password reset and temporarily limiting withdrawals while we confirm your identity.

Our data is stored on servers located in Southeast Asia. Your information may be processed in multiple locations in order to provide duniabet's services; however, we do not transfer personal data outside the region where you reside unless required by law or to comply with a regulatory request.

This policy is current as of the date posted. We may update it if we change how we process your data or if Indonesian regulations change. We will notify you of material changes by email or by posting a notice on duniabet.